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FAQs

Several of the companies are members of Trade Associations - is this of benefit to me?

Yes & No. Some Trade Associations are of great benefit to you as they actually police their members and by doing so offer you - the consumer, a greater degree of certainty about the company you're dealing with. Reputable Associations should bind their members to a code of conduct or a set of standards and this should be enforceable by the association.However many Trade Associations' are simply businesses that are interested in collecting membership fees & actually have no powers of action (the worst they can do is recind the companies membership - which they are unlikely to do as the company is actually their paying customer). Our advice is to check that the associations or accreditations shown by a supplier actually belong to the supplier - it sounds simple but many companies simply use other peoples logo's or those of suppliers. Most accreditations should carry a certificate or membership number that is specific to the company using it.

The other BIG benefit to the consumer is that it is usually these trade organisations that supply & support the insurance backed warranty that you recieve - so it is worthwhile taking the time to check that it would hold up should you need it.

SEE FURTHER DETAILS IN THE NEWS SECTION.


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